More ads won't fix broken economics.

We work with Shopify brands to make sure marketing drives commercial outcomes - profit, cash flow, and sustainable growth.

Trusted by 30+ fast growing Aussie DTC brands

$10m

+

Revenue Managed

$2.4m

+

Net Profit Generated

160

%

Average Profit Lift

0

Lock In Contracts

About us

Your marketing is working. But is it driving the right outcomes?

ROAS, MER, CPC, conversion rate — these metrics do what they're designed to do. They tell you whether your campaigns are performing. What they don't tell you is whether that performance is translating into profit, healthy cash flow, the right product mix, or sustainable growth.

Marketing that hits every KPI can still quietly erode contribution margin, tie up cash in the wrong inventory, and mask the real cost of a new customer.

We look at what's underneath. What a new customer actually costs. Whether the business makes money on order one. How marketing decisions affect cash flow and inventory — not just revenue.

Then we build a strategy grounded in those numbers, so growth produces the commercial outcomes that actually matter.

Our approach

Six levers. One connected system.

Most agencies own one or two of these. We look at all six — because in a connected system, every lever affects every other.

Unit Economics & Finance

We build the financial model that tells you exactly where contribution profit is made and lost - then use it to make every other decision.

Cash Flow & Capital

Revenue on paper doesn't pay suppliers. We map where cash goes out, when it comes back, and whether growth is actually fundable.

Pricing & Offer Architecture

The fastest lever nobody pulls. A 10% price increase at healthy margins can double profit. We model the math before anyone touches a price.

Acquisition & Growth

We build and run ad campaigns structured around incrementality and creative testing — focused on profitable new customer acquisition, not blended efficiency metrics.

Retention & LTV

We build retention systems around your repurchase window - email flows, offer sequencing, and subscription mechanics that drive real returns within 30 days.

Inventory & Product Mix

We use offers and marketing to move the right products at the right time - and model buying decisions so inventory never becomes a cash problem.

How We Work

One P&L. Every decision flows from it.

Most agencies work inside one channel. We work across the whole system — because pricing affects acquisition, acquisition affects cash, cash affects what inventory you can hold, and inventory affects what you can offer.

01

Diagnose

We find what's actually holding the business back. Not what the dashboard suggests — what the real numbers say. Contribution profit, true acquisition cost, cash timing, offer efficiency. Constraints, clearly identified.

01

Diagnose

We find what's actually holding the business back. Not what the dashboard suggests — what the real numbers say. Contribution profit, true acquisition cost, cash timing, offer efficiency. Constraints, clearly identified.

01

Diagnose

We find what's actually holding the business back. Not what the dashboard suggests — what the real numbers say. Contribution profit, true acquisition cost, cash timing, offer efficiency. Constraints, clearly identified.

02

Strengthen

With the constraint clear, we fix it. Pricing, acquisition structure, retention flows, inventory position — whatever the business needs to become more profitable before it becomes bigger.

02

Strengthen

With the constraint clear, we fix it. Pricing, acquisition structure, retention flows, inventory position — whatever the business needs to become more profitable before it becomes bigger.

02

Strengthen

With the constraint clear, we fix it. Pricing, acquisition structure, retention flows, inventory position — whatever the business needs to become more profitable before it becomes bigger.

03

Scale

Once the economics support it, growth compounds. As the business scales, new opportunities open up — and we build initiatives around each one. The cycle continues. Profitable growth building on itself.

03

Scale

Once the economics support it, growth compounds. As the business scales, new opportunities open up — and we build initiatives around each one. The cycle continues. Profitable growth building on itself.

03

Scale

Once the economics support it, growth compounds. As the business scales, new opportunities open up — and we build initiatives around each one. The cycle continues. Profitable growth building on itself.

Client results

Profitable growth in practice.

Real outcomes from the brands we work with.

Scaling spend wasn't scaling new customers. We restructured the Meta account for incremental new customer acquisition and rebuilt the offer architecture to improve profit per order. The economics flipped.

New Customer CAC

49-38

↓ 22% reduction

AOV

120-138

↑ 15% improvement

Contribution Profit

203

Grew faster than revenue and ad spend

Scaling spend wasn't scaling new customers. We restructured the Meta account for incremental new customer acquisition and rebuilt the offer architecture to improve profit per order. The economics flipped.

New Customer CAC

49-38

↓ 22% reduction

AOV

120-138

↑ 15% improvement

Contribution Profit

203

Grew faster than revenue and ad spend

Your success story could be next

Find out what's holding your profit back.

Start with a free profit audit. 30 minutes. We find the constraint, tell you what we'd fix, and you keep the findings regardless.

Built at the intersection of marketing and finance.

For a long time those felt like two separate worlds.

The more brands I worked with, the more I realised the gap between them was where most of the problems lived. Marketing teams making decisions without understanding the commercial impact. Financial reality disconnected from growth strategy.

This practice exists to close that gap. Partnerships, embedded in the business, with one measure of success — profitable bottom line growth.

Our approach

Testimonials

Most agencies own one or two of these. We look at all six — because in a connected system, every lever affects every other.

  • Lucy Hawkins Art

    "Jakob took the time to thoroughly understand my margins, and identify my most profitable products. He delivered a full pricing strategy and helped me evaluate supplier changes that improved my bottom line. I especially appreciate the thought and care Jakob invested in my business - his insight has helped me shape its future."

    Lucy Hawkins

    Founder

  • Asha Jasper

    "Hawk has consistently delivered outstanding ROI since we began our partnership. Their transparent communication, coupled with clear and straightforward reporting, has allowed us to make informed decisions."

    Asha Jasper

    Founder

  • The Boot Dealer

    “Kuato understood our audience perfectly. Their creative storytelling helped us build a real community, not just followers.”

    Jesse Hirschowitz

    Founder

  • Modo Living

    “Kuato understood our audience perfectly. Their creative storytelling helped us build a real community, not just followers.”

    David Chen

    Co-founder

Let's Work Together

Find out what's holding your profit back.

Start with a free profit audit. We look at your numbers, identify the primary constraint, and tell you exactly what we'd fix. No obligation. You keep the findings regardless.

Trusted by fast growing Aussie DTC brands

Let's Work Together

Find out what's holding your profit back.

Start with a free profit audit. We look at your numbers, identify the primary constraint, and tell you exactly what we'd fix. No obligation. You keep the findings regardless.

Trusted by fast growing Aussie DTC brands

Let's Work Together

Find out what's holding your profit back.

Start with a free profit audit. We look at your numbers, identify the primary constraint, and tell you exactly what we'd fix. No obligation. You keep the findings regardless.

Trusted by fast growing Aussie DTC brands